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At the time we needed to get a loan, both my partner and I were self employed and were told by a number of brokers that we basically didn’t fit the mould and wouldn’t get a loan. But then we spoke to our mortgage coach from Mortgage Free Australia and she made it happen for us when we thought it never would. We found her easy to reach and she was always very responsive – so when we were both back in salaried positions, we went to her again to refinance our loans and got an even better interest rate, so if she hadn’t helped us get that initial loan in the first place who knows where we would be now.
Karen -- Belgrave Heights, Vic
We were buying a business and had tried to go through the banks ourselves, but were finding the process very time consuming and felt as if we weren’t getting the answers we needed. Then our lifesaver came in the form of a mortgage coach – it was as if immediately all the worry and stress was taken off our shoulders and out of our hands. Suddenly here was someone who understood the stress we were going through in buying our business. As part of his service, he did all the running around and organised all the paperwork plus found the best deal that suited us and our long term plans as well. Our mortgage coach took the time to sit with us and explain all the legalities of our loan in detail so that we could understand. I know he only had our best interest at heart – he was professional, trustworthy, reliable, flexible and most importantly, understanding of our needs and what we wanted. This really was the best experience I have ever had using a mortgage coach, so there is no other option for us other than to use him again when the time comes.
Kim -- Bakers Delight, Woodlands, WA
A few years ago we did a bathroom renovation which was around $12,000. I punched the estimated cost into the Mortgage Reduction Plan software and it really didn’t make much of a blip on our loan repayment term. Not like I was expecting. I thought, “Well, this can’t be right”. At the time, I had to go see the bank and talk about money anyway. When I spoke to our banker about how little difference the projected $12,000 redraw seemed to affect our loan, he put it in his banks’ computer program… and it came out the same! He said, “Oh, yeah, that’s right”, so I knew it was. When we actually spent the money and did the reno, it worked!
I heard about the Mortgage Reduction Plan software a few years ago. I think I saw it on the local Current Affairs programme. I went in and investigated it. It’s great because we’ve been doing a lot of renovating over the last four or five years at our home, and we’re both on wages, so we can put the “what ifs” into the program to see what’s going to happen in the next four or five years with our loan.
Mortgage Free Australia has fantastic support for the Mortgage Reduction Plan software, too. Sometimes I’ve put the in figures a bit wrong and I’ve had to ring up to get some help. The guys at Mortgage Free Australia have been really, really helpful. I can thoroughly recommend the online Mortgage Reduction Plan software. I’ve been using it now for over 3 years.
Marion Carter (Administration Officer), Mira Mar, Albany WA 6330
