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Initially I had a few reservations about using a mortgage coach as I had never done it before, but in the end the outcome was what I wanted. I found it much nicer to deal with someone on a personal level who listened to your needs – I have found before that the banks often don’t listen to what you are saying. My mortgage broker was a nice man to deal with who also got me the best deal and is someone I would use again.
Merrill -- Mount Gravatt East, Qld
My wife and I have always considered ourselves to have a pretty sound understanding of mortgages and how they work, but it wasn’t until I read How to be Mortgage Free in 4 Easy Steps, that we realised there was quite a lot we also didn’t know. Not only is the book informative, it’s also written at a level that is easy to understand. Our mortgage coach was on the same level too – after reading the book we had a lot more questions and he was able to give us fruitful advice – he looked at our situation in the context of our lifestyle and what we wanted to achieve. He was always helpful, had a positive “can do” attitude and was true to his word in getting our deals across the line. We have since used our mortgage coach for 2 investment properties and referred his services to our friends.
John -- Wellard, WA
You’ve absolutely got rocks in your head if you’re not destroying your loan using this system! I got your book ‘How to Be Mortgage Free in 4 Easy Steps’ and I put it on the side for a week or so, thinking, “Oh, I’ve got to read that”. And then one night I couldn’t sleep, so I read it. I read it all in one go. Afterwards, I thought, “Right, I’ve definitely got to do something about the obvious waste of money occurring with my mortgage!”
I decided to use a Mortgage Coach to fix the problem because of the excellent common-sense information in the book. The coach I used, Lorelle McCormack, was superb and couldn’t do enough for us. The way she kept me in touch with the progress of my loan was very good. Lorelle always gave me a ring saying what was happening with the loan, or that I was going to receive documents in the mail and when I got the documents what to do with them.
I remember one of the forms I got from the bank that I just didn’t understand. I rang up Lorelle and she rang back -- within about a minute -- and told me what it was about... and this was at half-past-nine at night!
The fact that Lorelle came out to our place at a time convenient to us and took the time to explain everything was the most important aspect to me. First Lorelle came to my office to meet me, then she came to my home and met my wife. I wouldn’t run around the banks trying to find things out, I just wouldn’t do that. I appreciated Lorelle’s care of my situation, because it’s a pretty big decision getting a new mortgage—we’re talking six figure numbers!
If my circumstances change, I’d certainly use a Mortgage Coach in the future.
Charlie Gunningham, (Founder & Director, AussieHome.com), Woodlands WA 6018