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If we ever need more money or to refinance I would not hesitate to call my mortgage coach to assist us once again. It was so very helpful having someone there to do our loan for us. If we ever had a query and could not get hold of him immediately, he would always call us straight back so we were never left waiting. What was also reassuring, is that our mortgage coach explained everything in simple terms so we understood exactly what we were doing and the whole process seemed to happen very quickly which is always an added bonus!
Cristine -- Huntingdale, WA
After doing some research of my own, I found the Mortgage Free Australia website on the internet and seeing as I was in the market for a new home loan, I went through their channels of obtaining a mortgage coach. For previous loans I have in the past gone through the major banks on my own, but this time I was very happy with the efficiency of using a mortgage coach. Every aspect of the process was beneficial to us – I was very pleased with the way our mortgage coach handled our application from start to finish – she did all the major research for us in terms of what we wanted in our loan. It was all done in a very professional manner and I would certainly consider using her services again.
Alan -- Kallista, VIC
A few years ago we did a bathroom renovation which was around $12,000. I punched the estimated cost into the Mortgage Reduction Plan software and it really didn’t make much of a blip on our loan repayment term. Not like I was expecting. I thought, “Well, this can’t be right”. At the time, I had to go see the bank and talk about money anyway. When I spoke to our banker about how little difference the projected $12,000 redraw seemed to affect our loan, he put it in his banks’ computer program… and it came out the same! He said, “Oh, yeah, that’s right”, so I knew it was. When we actually spent the money and did the reno, it worked!
I heard about the Mortgage Reduction Plan software a few years ago. I think I saw it on the local Current Affairs programme. I went in and investigated it. It’s great because we’ve been doing a lot of renovating over the last four or five years at our home, and we’re both on wages, so we can put the “what ifs” into the program to see what’s going to happen in the next four or five years with our loan.
Mortgage Free Australia has fantastic support for the Mortgage Reduction Plan software, too. Sometimes I’ve put the in figures a bit wrong and I’ve had to ring up to get some help. The guys at Mortgage Free Australia have been really, really helpful. I can thoroughly recommend the online Mortgage Reduction Plan software. I’ve been using it now for over 3 years.
Marion Carter (Administration Officer), Mira Mar, Albany WA 6330