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If we ever need more money or to refinance I would not hesitate to call my mortgage coach to assist us once again. It was so very helpful having someone there to do our loan for us. If we ever had a query and could not get hold of him immediately, he would always call us straight back so we were never left waiting. What was also reassuring, is that our mortgage coach explained everything in simple terms so we understood exactly what we were doing and the whole process seemed to happen very quickly which is always an added bonus!
Cristine -- Huntingdale, WA
My wife and I have always considered ourselves to have a pretty sound understanding of mortgages and how they work, but it wasn’t until I read How to be Mortgage Free in 4 Easy Steps, that we realised there was quite a lot we also didn’t know. Not only is the book informative, it’s also written at a level that is easy to understand. Our mortgage coach was on the same level too – after reading the book we had a lot more questions and he was able to give us fruitful advice – he looked at our situation in the context of our lifestyle and what we wanted to achieve. He was always helpful, had a positive “can do” attitude and was true to his word in getting our deals across the line. We have since used our mortgage coach for 2 investment properties and referred his services to our friends.
John -- Wellard, WA
We were buying a business and had tried to go through the banks ourselves, but were finding the process very time consuming and felt as if we weren’t getting the answers we needed. Then our lifesaver came in the form of a mortgage coach – it was as if immediately all the worry and stress was taken off our shoulders and out of our hands. Suddenly here was someone who understood the stress we were going through in buying our business. As part of his service, he did all the running around and organised all the paperwork plus found the best deal that suited us and our long term plans as well. Our mortgage coach took the time to sit with us and explain all the legalities of our loan in detail so that we could understand. I know he only had our best interest at heart – he was professional, trustworthy, reliable, flexible and most importantly, understanding of our needs and what we wanted. This really was the best experience I have ever had using a mortgage coach, so there is no other option for us other than to use him again when the time comes.