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Initially I had a few reservations about using a mortgage coach as I had never done it before, but in the end the outcome was what I wanted. I found it much nicer to deal with someone on a personal level who listened to your needs – I have found before that the banks often don’t listen to what you are saying. My mortgage broker was a nice man to deal with who also got me the best deal and is someone I would use again.
Merrill -- Mount Gravatt East, Qld
My wife and I have always considered ourselves to have a pretty sound understanding of mortgages and how they work, but it wasn’t until I read How to be Mortgage Free in 4 Easy Steps, that we realised there was quite a lot we also didn’t know. Not only is the book informative, it’s also written at a level that is easy to understand. Our mortgage coach was on the same level too – after reading the book we had a lot more questions and he was able to give us fruitful advice – he looked at our situation in the context of our lifestyle and what we wanted to achieve. He was always helpful, had a positive “can do” attitude and was true to his word in getting our deals across the line. We have since used our mortgage coach for 2 investment properties and referred his services to our friends.
John -- Wellard, WA
Using a mortgage coach made our experience a whole lot easier. What we found made all the difference is the very personal service – we weren’t made to feel like a number which is what usually happens when you deal with a bank. We were kept very well informed the whole way so we always felt comfortable. Our mortgage coach listened to our needs, we told her what we wanted and she found the product that suited us, so we weren’t talked into signing with just any bank that she may have got a better kick back from. I have recommended the service to a few of my friends already and I am also looking into the possibility of refinancing soon – and our mortgage coach will be the first person I call.
